A FEW THINGS TO KNOW

Before you
press play.

A little clarity, from the first connection to your first listen.

How do I uninstall Lucid if it is not for me?

Download Lucid Installer-Uninstaller, open it and click Remove Lucid. Confirm removal and approve the macOS administrator request. The tool removes the installed app, its system components, old copies saved by the installer and local diagnostic files. Wait for Successfully removed! before closing it. No activation or trial is required. License, pairing records, preferences and trial history are preserved; downloaded installers and manually saved copies are not deleted.

Will Lucid work with my headphones?

Your headphones must support LDAC or aptX HD to use that codec. Lucid requires an Apple Silicon Mac with macOS 14.2 or later. Support depends on your device and its available modes. Try Lucid with your own headphones before buying.

What does Lucid change?

Lucid lets compatible headphones use LDAC or aptX HD for Bluetooth audio on your Mac. Choose the codec and its available settings in the app. Lucid does not add codecs to headphones that do not support them, and the result also depends on your source audio and Bluetooth connection.

How does the 3-hour trial work?

At first use, choose the trial and accept its conditions. Installation and preparation do not start the timer; enabling Lucid does. The trial requires internet access. Pauses and sleep can use part of an already started interval. Reinstalling Lucid does not reset the trial.

What happens if I lose my internet connection?

The trial periodically checks its access. If the check cannot be renewed in time, Lucid stops its session. When your connection is back, reconnect in the app to use the remaining trial time. After the trial ends, activate a purchased license to continue.

Can I choose 48 or 96 kHz?

With LDAC, Lucid offers 48 or 96 kHz when the connected headphones report support for that format. Other codecs have their own limits. Lucid also shows when the captured audio format differs. A higher sample rate does not restore detail missing from the original recording.

Where do I enter my license key?

In Lucid itself. The installer installs, repairs or removes the app. Open Lucid, choose activation and enter your key. If you have already activated this Mac, the Restore activation section helps you retry the saved activation.

Does it work with keyboards and mice, too?

Lucid also manages supported Bluetooth keyboards and mice. Input access is requested when you choose to use those features. You do not need to set up a keyboard or mouse to try audio.

Does Lucid record my audio or typing?

Audio and supported input are processed locally on your Mac. Lucid does not save audio recordings or an input history, or send them to servers. License activation and trial checks use technical data to bind access to your Mac.

Can I download or buy Lucid now?

Yes. Download Lucid and try it free for 3 hours with your own headphones before buying. You can purchase a license through Contra; the purchase page explains automatic email delivery and the support option.

How will I receive my license key?

Select the contact checkbox on Contra for automatic email delivery within 5 minutes of successful payment.

Without this checkbox, you must contact delivery@lucidcore.app to request your key. Manual delivery takes up to 36 hours after your support request, not after payment.

If your key has not arrived after 5 minutes, check spam, then email us with your payment number.

Ready for your first listen?

Everything you need to get Lucid onto your Mac.

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BEFORE YOU PAY

Your key.
In your inbox.

On the next page, select this checkbox before paying:

“Allow Lucid to contact me about my payment”

This lets Contra share your email with us. Your license key will arrive automatically within 5 minutes of successful payment.

Without this checkbox, you must contact delivery@lucidcore.app to request your key. Manual delivery takes up to 36 hours after your support request, not after payment.

If your key has not arrived after 5 minutes, check spam, then email us with your payment number.

On Contra, find the checkbox just above Pay.
Contra checkout: the unchecked Allow Lucid to contact me about my payment option is immediately above Pay, below Due today.